Objective

To provide clear and transparent terms and conditions of employment, ensuring compliance with all legal requirements.

Operating Authorities

• Human Resources (HR) Department
• Employee's Direct Supervisor

Operating Procedures

• Work Schedule:
• Tawzef operates five days a week (Sunday through Thursday) with 9-hour workdays, including a one-hour lunch break.
• Office hours are from 8:00 AM to 7:00 PM, with a lunch break from 1:00 PM to 2:00 PM.
• Weekly days off are Friday and Saturday.
• Timekeeping:
• Employees must use the ZOHO Time Attendance system to check in and check out when entering and leaving Tawzef premises.
• Employees must be at their designated workspace by the start of their shift.
• Attendance:
• Failure to check in or check out:
• First instance: Half-day salary deduction
• Subsequent instances: Full-day salary deduction
• Tardiness (arriving after 10:00 AM or working less than 9 hours per day, twice in a month):
• Minutes late: Deduction as per table below

Minutes Late	First Instance	Second Instance
Under 15	1 hour	2 hours
15 - 45	2 hours	4 hours
45 - 75	4 hours	6 hours
75 - 105	6 hours	1 day
Over 105	1 day	Absent

• Dress Code:
• Business casual attire is required in the office.
• Formal attire is required for outdoor meetings.
• Employees must maintain a clean and professional appearance at all times.
• Clothing with offensive or inappropriate designs is not allowed.
• Failure to dress formally for outdoor meetings:
• First instance: Half-day salary deduction
• Subsequent instances: Full-day salary deduction

Employee Leave Policy

• Leave Calculation:
• Leave is calculated on a calendar year basis.
• Leave approvals are at the discretion of the direct manager.
• Normal Leave (NL):
• 15 days per year
• Excludes weekly holidays, annual festival holidays, and government holidays.
• Cannot be taken within the first three months of employment or immediately before or after another holiday.
• Can be combined with a weekend (Thursday and Sunday) twice per year.
• Maximum consecutive NL days: 5
• Requires five days' advance notice using the Leave Application Form.
• Approval depends on business needs and availability of a replacement.
• Cannot be combined with casual leave (CL) or carried over to the next year.
• Casual Leave (CL):
• 6 days per year for personal or urgent matters
• Full pay during CL
• Maximum consecutive CL days: 2
• Requires application within two working days or five days before the leave.
• Cannot be carried over to the next year.
• Sick Leave (SL):
• Unlimited, as determined by a recognized medical authority
• Full pay during SL
• Requires an official medical report specifying the number of days needed for recovery.
• Scanned medical proof is mandatory for SL exceeding two days.
• Application within ten working days or five days before the leave.
• Approval is mandatory if the employee meets the specified conditions.
• Unpaid Leave:
• Allowed duration: Half day to full day
• Absence:
• Failure to meet leave requirements will result in absence and disciplinary action.
• Absence consequences:

Absence (Calendar Year)	Disciplinary Action
First Instance	2 days salary deduction per day (including holidays and weekends) with written warning
Second Instance and Onwards	3 days salary deduction per day (including holidays and weekends) with written warning

 

• Termination:
• 10 consecutive days of absence
• 20 non-consecutive days of absence

• Official Holidays:
• Paid leave for national and government holidays
• Number of days based on official announcements by the Ministry of Manpower & Immigration
• List of holidays will be posted and/or communicated to employees.

Employee Compensation and Benefit Policy

• Salary Payment:
• Monthly pay period with a cut-off date of the 25th.
• Salaries are paid between the 25th and 30th of each month.
• Overtime:
• Requires prior approval from the supervisor.
• Overtime forms must be submitted to HR before payday.
• Obligatory overtime during busy periods will be communicated in advance.
• Calculation:
• Paid for work exceeding 8 hours per day, starting from the 9th hour.
• Minimum 8 hours for work on weekly days off.
• Actual hours paid for work exceeding 8 hours on weekly days off.
• The rate is 2 times the basic hourly rate of the monthly salary.
• Social Insurance:
• All employees are covered by the National Authority for Social Insurance.
• 11% deduction from gross salary (including allowances) for employee contribution.
• 18.75% employer contribution.
• KPI's:
• Paid monthly based on evaluation results.
• Outside Work Allowance:
• Transportation expenses are covered with application to the Finance Department.
• Office employees (excluding IT, Personnel, Public Relations, Finance, and Sales) working outside for a minimum full workday are entitled to 100 EGP per day.

Thank you and welcome aboard!